Refund policy

NO REFUND POLICY

At Hydra Hair Care, we strive to provide high-quality [products/services] to our customers. However, please note that all sales are final. Once a purchase has been made, we do not offer refunds, returns, or exchanges except as required by law.

 

EXCEPTIONS

We may only offer re-shipment in the following circumstances:
- If the product is defective or damage upon arrival

To request a re-shipment under these conditions, please contact our customer service team at info@hydrahaircareinc.com within 3 business days of receiving the product or service. Please include your order number and a detailed explanation of the issue including photos.

 

CONTACT US

If you have any questions or concerns regarding this policy, please reach out to us at: Email: info@hydrahaircareinc.com