Refund policy

RETURN AND REFUND POLICY

All Sales Are Final

All Hydra Hair Care sales are final. We do not accept returns, refunds, exchanges, or cancellations after an order has been placed, except where required by applicable law.

Damaged or Defective Products

If a product arrives damaged or defective, you may be eligible for a replacement or reshipment.

Contact us at info@hydrahaircareinc.com within three business days of delivery. Include:

• Your order number
• A description of the problem
• Clear photographs showing the damage or defect

We will review the information and notify you whether a replacement or reshipment has been approved. Refunds are not provided for damaged or defective products unless required by applicable law.

Contact Us

For questions about this policy, email info@hydrahaircareinc.com.